Goodbye Mid-Hudson Cable – Verizon DSL and a Surprise

We pulled the plug on Mid-Hudson Cable (MHC) for our internet service a couple of weeks ago in favor of Verizon DSL service. I have written about MHC’s terrible service and misrepresentations earlier. Most recently here.

Being fortunate enough to live less than 17,000 ft ((the current maximum distance from a switch office for DSL)) from the Verizon office next to the Post Office, DSL is available to me. Through acquaintances I learned of their good luck with DSL. 

After the installation I ran a number of tests using the same test site, Speedtest.net,  that I have used to measure the bad performance of Mid-Hudson. This showed that Verizon is very consistently delivering 5.2 MB/sec download and 750KB/sec uploads with a ping of 50 millisecond. And, my continuing tests using Speedtest.net show that the service is consistent throughout the day. No more of the slow downs so common to the party line affair of cable internet services.

Though this is hardly world beating service ((the US is 13th in the world with South Korea at the top with an average 13.8MB/s download speed of )) the real surprise came from the impact of the fast ping speed. ((Ping is the time between the click of a mouse and the return of a packet of information from the host server to your web browser))

I use Skype videoconferencing for both business and family purposes. With MHC the ping regularly measured in the hundreds of milliseconds. This caused jittery or frozen video and chronic echoes in the audio. My first Skype conference with clients revealed great audio without echoes. I even abandoned by headset. Just using the microphone on the desktop gave me great sound and the frozen video are now a memory. ((Verizon logo used without permission))

Mid-Hudson Cable Continues To Be a Rip Off

Mid-Hudson Cable continues to provide substandard internet services here. I have written of this earlier. Last summer I suckered up for the “up to 10 MB/sec” service for an extra $5 per month. Recently I updated my test results over this time span. The average download speed (all results based on 130 tests from August 2011 through today) is 5.9 MB/sec; the average upload speed is .43 MB/sec. The ping time average is 160 milliseconds.

So, in the strange world of Mid-Hudson Cable 5.9 equals “up to 10 MB/sec”. One does not need a calculator to see that there is a 40% shortfall here.

You can download the spreadsheet here to check out the data