Category: web & software

Hudson Going Dark on the Web

Hudson, Business and Government, Will Be Demoted in Web Search Results

The trend of people accessing the web predominantly on their mobile devices is so strong that Google has announced that as of April 21, 2015 websites that are not mobile ready will be downgraded in their search findings. Google offers a guide and mobile responsiveness test site so that you can test you own site. Google is taking this step because an ever increasing portion of all visits to websites are being done on smart phones (iPhones and Android predominantly). They do not want to provide search results that lead to websites that are unusable on these devices.

Businesses and other institutions in and around Hudson are not well prepared for this. Most websites are virtually unusable on smart phones like iPhones and Androids. The text is tiny and finding anything requires much pinching and scrolling.

Here are some local websites that are mobile phone ready:

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Here is a sampling of websites that will be downgraded.

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What to Do?? A Few Suggestions

If you have a WordPress site there are fairly simple steps to make most mobile responsive. You can contact me for more about that. Check out the WPTouchPro plugin.

For others, go to your web developer and ask them to fix the site.

If you are thinking about redesigning or creating a new website start your design work on the scale of mobile devices. Think about the information your customers most need to know (e.g. location, hours of operation, reservations, telephone number, etc.) and make sure that is either on the home page or very easily accessed at the top of a menu. Make telephone numbers active so that customers can just click on the number to call you.

Don’t be taken in by fancy visual design.Make sure your developer optimizes every image. Any image over 100KB is too big. Most should be 30-40KB. Otherwise your customers are staring at their phone wondering why it takes so long to load your site.

Think of your website as an extension of the sign in front of your business. Customers don’t expect the sign to tell the whole story, but they do want to know how to find the front door.

 

 

Internet Access in Hudson- another revisit

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Using the library’s internet wi-fi Sunday morning.

I attended a meeting at CGCC Thursday 3/19 where the head of the NY State Broadband Program talked about the $1 billion initiative to bring true broadband to the whole state. 100 MBS everywhere excepting 25 in some really remote rural areas by 2019. The program will try to leverage private investment on a 1:1 basis.

Mention was also made of the $2 billion Smart School Initiative that includes access for libraries and other public uses.

A positive move by state government.

Internet Access in Hudson – redux

Using Hudson Area Library's wifi - 17 degrees - 25 mph winds 02152015

Using Hudson Area Library’s WiFi – 17 degrees – 25 mph winds Sunday afternoon 02/15/2015

Internet access continues to be a problem for many in Hudson and Columbia County. It is expensive and slow.

02152105-MHCable-adThere have been no substantive improvements in broadband service here in the nearly six years since we moved here. We continue to see the insulting advertising by Mid Hudson Cable. They may have the “fastest connection” in the county, but they are sadly slow by any world standard.

Troubles with Verizon DSL Internet Service in Hudson

Are you a user of Verizon “High Speed Internet” DSL Service?

Verizon

borrowed w/o permission

We have been experiencing very annoying problems with our Verizon DSL internet service on lower Warren St. since early March 2013.1

Do you have troubles:

  • connecting to a TIVO box?
  • using Netflix on a Roku box?
  • uploading files using FTP whether embedded in a software package like Dreamweaver or an FTP utility like Fetch?
  • other strange service problems?

If you do or have other troubles with your Verizon DSL service I would like to hear from you. Contact me at: “mark at markorton.com”. Or use the form on the Contact page

 

  1. We have no complaints about speed or ping. We very reliably get 6.5 MB/S download and 0.6 MB/S upload with a ping of less than 100 milliseconds – we never said that about Mid-Hudson Cable []

Two Factor Authentication

Since last summer when a well-known, sophisticated web meister Mat Honan was hacked and his whole web identity trashed I have been taking steps to improve my own online security.

What Is Two Factor Authentication?

2 factor authenitcationWhen you walk up to an ATM machine you conduct a two factor authentication before you make a transaction. You must physically have the card (factor one) and insert it in the machine and then you have to know the pass code (factor two). This combination makes it very unlikely that the person performing the transaction is not you.

Online Education Leaps Forward

Coursera online coursesOnline education has been around for over a decade. Questions abound about the efficacy of e-learning. Here are two TED talks about the move by our flagship higher ed institutions into this space. The first talk by Daphne Koller:  “What we’re learning from online education”  is just plain thrilling.

“Since we opened the website in February, we now have 640,000 students from 190 countries. We have 1.5 million enrollments, 6 million quizzes in the 15 classes that have launched so far have been submitted, and 14 million videos have been viewed.” 

We appear to be rapidly approaching a point where we can say that the Web is delivering on its potential to expand access to education on a global scale. An interesting insight is that all of these courses are offered on a schedule, with homework assignments, quizes, exams, all of the scheduling features that drive people to actually get to the end of their course work. Deadlines do work, even in the virtual world.

Then for a closer look at just one of these online courses watch the 6 minute TED talk by Peter Norvig,  “The 100,000-student classroom

Now, the class ran 10 weeks, and in the end, about half of the 160,000 students watched at least one video each week, and over 20,000 finished all the homework, putting in 50 to 100 hours. They got this statement of accomplishment.”

You can go to Coursera.org to view the schedule of classes and maybe even enroll. What are we doing in the evening? TV?

Internet Access and Service Levels in Hudson and Columbia County

The Register Star featured an article today about internet service in the county, “County dials up broadband efforts: Working with local providers and developing a map of who can’t get high-speed Internet access among officials’ goals” By Nathan Mayberg. 

Counting the Number without Access Is Not Enough

It is good that our government officials are concerned with improving Internet access across the county. It is painfully obvious that Internet access is more important in our time than even rural electrification and telephone service was to earlier generations. Without Internet access people are increasingly cut off from an array of opportunities. They cannot participate fully in our culture and economy.

I want to focus on the quality of Internet access. Even in Hudson, the most densely populated part of the county, we barely have broadband service. Mid-Hudson Cable provides download speeds that are only marginally broadband. Despite their advertising campaigns proclaiming “blazing speeds” up to 5 MB/s (or for $5 extra per month – 10 MB/s) the actual service I have experienced, tested with easily available test sites on the Web, has averaged 3.7 MB/s over the last 2 years. Worse, the quality of this service is so bad that it has frequently made it difficult for me to conduct my business conferences over the Web. And, because cable Internet service is provided through a party line, when lots of people are online at the same time, the service becomes even slower and less responsive.

Some have said, “You live in Hudson, Get Verizon DSL.” Recently I have done just this. Now I get 5.2 MB/s download speeds and the service quality consistently allows for good video-conferencing. But this is as good as this service will ever get. DSL has its technical limitations. To be competitive in broadband access we need to reach for 20 MB/s and higher.

Use Next Contract to Leverage Services from Mid-Hudson Cable

What to do in the short term?

The contract between the city and Mid-Hudson is coming up for renewal next year. Our local government officials need to get involved.

  • Any new contract with Mid-Hudson must contain service level standards that are enforced by monetary means. 
  • We should expect Mid-Hudson to come to the table with a plan for enhancing Internet service in the future and this plan should be made part of the enforceable language of the contract. 
  • And, the contract should address a real economic barrier to access in Hudson. We need a three tier system. It might look like this: basic Internet with 5MB/s service for $20 per month; better Internet access with 10MB/s service for $35 per month and world class service with 20MB/s service for $60 per month. In all cases the service level agreement would guarantee that Mid-Hudson actually deliver these speeds not just their current “blazing speeds”. 

Hudson Takes the Lead –  County Benefits

If Hudson takes the lead on this, everyone in the Mid-Hudson Cable service area will benefit. We have the density and economic power to get Mid-Hudson to improve Internet access and service. Once we set the standard other communities in the county with less economic power can tag along.

Goodbye Mid-Hudson Cable – Verizon DSL and a Surprise

We pulled the plug on Mid-Hudson Cable (MHC) for our internet service a couple of weeks ago in favor of Verizon DSL service. I have written about MHC’s terrible service and misrepresentations earlier. Most recently here.

Being fortunate enough to live less than 17,000 ft1 from the Verizon office next to the Post Office, DSL is available to me. Through acquaintances I learned of their good luck with DSL. 

After the installation I ran a number of tests using the same test site, Speedtest.net,  that I have used to measure the bad performance of Mid-Hudson. This showed that Verizon is very consistently delivering 5.2 MB/sec download and 750KB/sec uploads with a ping of 50 millisecond. And, my continuing tests using Speedtest.net show that the service is consistent throughout the day. No more of the slow downs so common to the party line affair of cable internet services.

Though this is hardly world beating service2 the real surprise came from the impact of the fast ping speed.3

I use Skype videoconferencing for both business and family purposes. With MHC the ping regularly measured in the hundreds of milliseconds. This caused jittery or frozen video and chronic echoes in the audio. My first Skype conference with clients revealed great audio without echoes. I even abandoned by headset. Just using the microphone on the desktop gave me great sound and the frozen video are now a memory.4

  1. the current maximum distance from a switch office for DSL []
  2. the US is 13th in the world with South Korea at the top with an average 13.8MB/s download speed of []
  3. Ping is the time between the click of a mouse and the return of a packet of information from the host server to your web browser []
  4. Verizon logo used without permission []